Privacy Commitment

Data Collection Practices

We gather and manage various forms of personal information, including:

How Your Information Is Used

Your personal information serves these key functions:

• Service Provision and Contract Fulfillment:
  • We handle your vehicle rental bookings and agreements with care. Identity verification is conducted to confirm you meet our rental criteria. We streamline the processes for collecting and returning vehicles. Additionally, we process payments along with managing deposits and associated charges.
• Customer Communication (Legitimate Interest and Contract Fulfillment):
  • Delivering booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of any modifications to our services or policies.
• Marketing Consent and Legitimate Interest Policies:
  • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you wish.
• Service Enhancement for Customer Benefit:
  • Evaluating website activity to refine user experience and functionality. Researching to improve our vehicle fleet and related services.
• Compliance with Legal Requirements:
  • Adhering to applicable legal, regulatory, and tax obligations. Safeguarding against fraud while maintaining service integrity. Addressing disputes and upholding our terms and conditions.

Data Sharing Practices

Sharing Your Personal Information

• Service Partners: We collaborate with third-party entities, including payment processors and IT support, to facilitate our services. These partners are required to safeguard your data.

We do not share your personal information with third-party marketers.

Data Protection Measures

We adopt suitable technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices encompass encryption, access controls, secure servers, and routine security assessments. Nonetheless, it's important to recognize that no method of internet transmission or electronic storage is entirely secure.

Data Storage Duration

We keep your personal information only for the time required to achieve the purposes for which it was collected, which may include legal, accounting, or reporting obligations. The duration for which we retain data depends on the specific type of information and the circumstances surrounding its processing.

Your Rights and Choices

Your rights under UK data protection law include:

• Accessing Your Information: Obtain a copy of your personal information records.

Contact us to exercise your privacy rights.

Cookies and Tracking Practices

Our website employs cookies and related technologies to improve your browsing experience, assess site traffic, and customize content. You have the option to adjust your cookie preferences via your browser settings at any time.

Policy Changes

We will periodically revise this Privacy Policy to align with changes in our practices or legal obligations. Any updates will be reflected on this page along with a new "Last Updated" date. We recommend reviewing this policy frequently to stay informed about how we manage your information.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out to us.